10 year limited warranty thank you for purchasing a power one aurora product.
Aurora solar inverter warranty.
Single and three phase inverters.
It starts up and it says it s ok but we go back later and it s off no lights on at all.
We installed a aurora inverter in 2011 and in 2014 inverter failed with eo 31 fault new inverter installed which failed 3 years later jan17 there was a clicking noise in the inverter rang abb and they said put in a claim form but this was rejected because it was 6 years since first installation you had to ring them to find out what was.
If your faulty aurora inverter is still under warranty solargain can help you file an insurance claim.
When we got our solar system installed in may 2012 we had an aurora inverter 3 0 in our package.
Modern aurora solar inverters are a complicated piece of equipment and so it s essential that they are repaired properly.
Single and three phase string inverters pro central plus ultra and accessories.
They came with a 5 year warranty and have been installed from 2010 to present.
Aurora has mastered the solar design tool especially since counties are accepting their shade reports.
The purpose of this document is to provide you with the service but failure to register will not diminish your rights under our standard warranty terms.
Below find the process by which you can make an inquiry or contact our service team.
At solargain we use a thorough aurora inverter service procedure to ensure your inverter is repaired quickly correctly and in the most cost effective way.
We offer excellent replacement inverters in our online shop.
Aurora is a huge key to our success in continuously growing our sales every single month.
Aurora inverters were manufactured in italy and imported to australia by abb.
You will need to provide a photo of the screen displaying the fault as well as a photo of the sticker located on the side of the unit.
I ve been trying to find in our paperwork how long the warranty goes for.
August 1st 2016 applicable products these warranty terms and conditions are applicable for the following abb inverters.
A great replacement for the pvi 3 0outd with one string connected is a solis 3 0 mini for two string systems you need a solis 3 0 dual mppt to replace a pvi 3 6outd we recommend a solis 3 6 dual mppt all of these are available in our online shop to the right.
Please find attached abb s string inverter warranty program information for australia.
Without aurora we wouldn t be able to educate the customers and show them how the panels would look.
Call the abb contact centre on 1800 769 663 and select 1 for the solar technical support.